The finest handcrafted shutters in the world
Customer Service: Here’s where Supreme really shines. .
Steps to Customer Satisfaction
1 – Contact: Once we receive your phone call or e-mail, our helpful and knowledgeable staff will answer all of your questions and help you schedule a free in-home design consultation and product demonstration.
2 – In-Home Consultation: One of our highly-trained shutter design experts will come to your home and clearly explain all of your options to help you find the best design for your specific house.
3 – Shutter Sales Appointment: At the sales appointment, one of our sales staff will come out to your home and take exact measurements of your windows. We don’t sell “one-size-fits-all” shutters; our shutters are precisely made for your windows, and the end result will look like it was built into your home originally.
4 – Installation: Our installer returns with your finished shutters within two to three weeks. The installer performs a professional, thorough, expert installation of your shutters, and is courteous and clean about his work.
5 – Design and Production: After your measurements are taken, our production department takes over. They verify that the design selected is the best one for the window, and that all the information needed has been collected. This is a crucial step to ensure that your shutters function properly.Once the order has been verified and entered into our exclusive, proprietary shutter-manufacturing software, your shutters are hand-built by experienced shutter craftspeople. We employ a manufacturing methodology that emphasizes quality while still providing one of the fastest turn-around times in the industry. Our manufacturing software ensures that your shutters are built on time.